Important Information for Your Stay
Keys for Gerlitzen apparment can be picked up from a neighbor, house number 21-yellow house next to our building. Keys for the Haus unter Gerlitzen you will find by the Haus. Please inform us in advance when you arrive. If you do not speak German, we are happy to speak for you. When you will leave, hand over the keys the neighbor or return to the box.
In case of a key loss we ask you 50 Euro
Arrival and Departure
You can come to the apartment from 16:00. Departure is latest at 10:00 clock. At different times of arrival or departure it is possible to arrange an individual appointment
The final cleaning of the entire apartment is not included in the price of the accommodation and costs 80 €. You will pay this in cash by pick-up of the keys. Please wash dishes and garbage before leaving the house.
All guests over 15 years have to pay local tax of € 1.9 per person per day. As compensation for this fee, all guests receive a free special card – Adventure Car of Region Villach. It entitles you to participate in freely organized events in the area.
Before you arrived, we will ask you for the first and last name of the guests, so that we can prepare the adventure cards for you.
Bike + E-bike rent
We offer bike + E-bike rent. The rent is 20eur/bike/holiday, but max 1 week. The rent is 40eur/E-bike/holiday, but max 1 week.
Payment + Cancellation Condition
If you book with us, we will ask a deposit of 30%.
- 60 days and more in advance cancelaton = 10% adminstration costs
- 30 days and more in advance cancelaton = advanced payment
- 29-14 days cancelation = 75%
- less than 14 days cancelation = 100%
The Rules of the House
During the stay, you have to follow house rules. In particular, it is a night rest between 22:00 and 6:00 and at midday between 13:00 and 15:00. Also in the house is a strict ban to walk in ski boots. Skies, bicycles and similar sports equipment can be left in the basement.
The Rules of the Apartment
It is forbidden to light a fire in the apartment (candles, aroma lamps, etc.). Smoking is strictly prohibited in the home. Make sure that the water is not flowing, the lights are off and all windows are closed at each departure. It is forbidden to leave chargers and other electrical equipment in switched-on sockets. Before you go, you must wash the dishes and take away any trash. The guest is responsible for any damage to the apartment or its equipment. We recommend that you take out liability insurance when arranging travel insurance. Pets are not allowed in the apartment. It is forbidden to accommodate more guests in the apartment than contractually agreed. If these conditions are violated, a non-refundable stay can be terminated immediately.
Before you left the apartment, please turn off the main water supply. The main water supply is at the toilet.
Towels and Sheets
Towels and sheets and garbage bags are available. You do not have to bring with yourself.